Support
Seek immediate support with the NHS DSP service via the FAQs and user guides.
Need further support? Email the NHS DSP team - england.digitalstaffpassport@nhs.net.
FAQs
For NHS employees
Temporary Movers and Postgraduate Doctors in Training
For NHS trusts
Recruitment, Occupational Health, Medical Education and Training teams
User guides
For NHS employees
Temporary Movers and Postgraduate Doctors in Training
For NHS trusts
Recruitment, Occupational Health, Medical Education and Training teams
Request support
Recommended support
First, check the FAQs and user guides for common queries.
Need further support?
First, check the FAQs and user guides for common queries.
Need further support?
First, check the FAQs and user guides for common queries.
Need further support?
Contact your NHS trust IT team via their support desk.
The IT team will refer to NHS DSP technical user guides first, then escalate the issue to the NHS DSP technical team, if required.
Experiencing issues with your Yoti or Post Office EasyID digital identity?
Tap the 'More' tab located at the bottom of the screen of the Yoti or Post Office EasyID app downloaded to your smart phone.
Select 'Get help', to contact the Yoti or Post Office team directly.
Looking for help to use the Microsoft Authenticator app?
Tap the three bars located top left of the Microsoft Authenticator app downloaded to your smart phone.
Select 'Help', to find the resource that fits your query.
First, check the FAQs and user guides for common queries.
Need further support?
Contact the NHS Digital Staff Passport team on: england.digitalstaffpassport@nhs.net
Looking for help with verifying an NHS employee's digital identity on the Employer portal?
Check the user guide for common queries.
Need further support?
Speak to the Senior Portal Administrator of the NHS DSP at your trust. This person is likely to be part of the Recruitment team.
Looking for help with issuing a digital identity credential to an NHS employee on the Employer portal?
Check the user guide for common queries.
Need further support?
Speak to the Senior Portal Administrator of the NHS DSP at your trust. This person is likely to be part of the Recruitment team.
Looking for help with credentials on the Employer portal?
Check the user guide for common queries.
Need further support?
Speak to the Senior Portal Administrator of the NHS DSP at your trust. This person is likely to be part of the Recruitment team.
Looking for help with downloading a digital identity app?
Check the user guide for common queries.
Need further support?
Looking for help with downloading a digital identity app?
Check the user guide for common queries.
Need further support?
Looking for help with setting up your digital identity?
Check the user guide for common queries.
Need further support?
Looking for help with setting up your digital identity?
Check the user guide for common queries.
Need further support?
Looking for help with sharing your digital identity with an NHS trust?
Check the user guide for common queries.
Need further support?
Looking for help with sharing your digital identity with an NHS trust?
Check the user guide for common queries.
Need further support?
Looking for help with creating your NHS DSP profile?
Check the user guide for common queries.
Need further support?
Looking for help with creating your NHS DSP profile?
Check the user guide for common queries.